Monday, April 30, 2012

CVPS Overcharge

Dennis Melvin and I both called CVPS today.  1-800-649-2877.  When you get the voice mail hit 0, that will get you to a human being.  Make sure you have your CVPS invoice in question in hand. 
Bottom line, I was overcharged $86.00 and they are sending out a new invoice with an additional $10.00 credit.  The representative (very polite) informed me that the mistakes where not the smart meter, but human billing errors.  Evidently the mistakes are confined to a few customers in the Mount Holly area.  If you have a question about the amount you have been charged on this most recent invoice.  Give them a call.
Joe McDonald


  1. Thank you Joe! I just called them. They issued a new statement yesterday.